Resources for Families During COVID-19


StudentsFirstNY is working with our parent members and elected officials to ensure students’ and families’ needs are addressed in these unprecedented times.

Below are COVID-19 resources for New York families:

Additional Research from New York City public charter schools on remote learning:

If you need help getting access to WiFi, there are several options for free internet:

  • AlticeUSA/Optimum is providing free internet service for all students affected by COVID-19 through June 30, 2020. Please call 866-200-9522 to enroll. 
  • Comcast- Comcast is offering an internet essentials package for free. To sign up for a free internet essentials package for 60 days, applicants can simply visit The accessible website also includes the option to video chat with customer service agents in American Sign Language. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish
  • Spectrum- Spectrum offered free internet access for students and free internet for 60 days to households with K-12 or college students who don’t already have a Spectrum subscription. To enroll, call 1-844-488-8395. 
  • Charter- Charter is offering free internet for 2 months. 1 (877) 906-9121 
  • AT&T- AT&T COVID-19 response. AT&T will offer open hot-spots, unlimited data to existing customers, and $10/month plans to low-income families. 
  • Verizon- Verizon does not have special offers, but is following the FCC agreement. 
  • Sprint- Sprint is following the FCC agreement, providing unlimited data to existing customers, and will allow all handsets to enable hot spots for 60 days at no extra charge. 
  • T-Mobile- T-Mobile is following the FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge. 

We're also urging lawmakers in Washington D.C. to provide federal aid for all public school students and essential workers. You can help by posting a message similar to this or retweeting us:

Calling all public school supporters! Help ensure NY receives the funds our children need for public schools, hospitals and other essential services due to COVID-19 related cuts. Make your voice heard by asking Elected Officials in D.C. to take action:


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